Shipping Policy

Last updated: June 2025

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Times

Standard Worldwide Shipping: 7–14 business days

Express Shipping: 3–7 business days (where available)

Tracking

A tracking number will be emailed to you once your order has been dispatched. Please allow 24–48 hours for tracking information to update.

Customs & Duties

International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer.

Lost or Delayed Parcels

If your order hasn't arrived within the estimated timeframe, please contact us at info@corecoolthings.com with your order number and we will investigate immediately.